I recently came across a useful article by consumer journalist Wendy Knowler: Beginner’s guide to becoming a clued-up car buyer
I want to highlight two good pieces of advice that stand out from the article: (1) read all documents which record the deal/sale, and (2) where possible, do your own checks.
As a consumer you are entitled, in terms of Section 22 of the Consumer Protection Act and Section 64 of the National Credit Act, to read documents in plain and understandable language. If anything is unclear, the dealership must explain what the provisions mean or allow you a chance to check on its meaning with your attorney. This is a powerful right and you should exercise it as far as possible. Don’t let a dealership rush you through signing the documents, or pretend that the documents are boring/unimportant. Read through each document, point out mistakes and ask questions.
Do your own checks on a second hand car. Pay for a vehicle technical check at Dekra before you sign and buy. If the dealership won’t allow a technical inspection, then walk away and find a dealership that will (safe in the knowledge that you’ve probably avoided a bad deal).
A third good piece of advice is to tell the dealership/salesperson what you’re planning to use the vehicle for (i.e. it’s intended purpose). Ask them for advice on what a good buy would be for this purpose and try to get that advice in writing/email. If the car ends up not living up to your intended use, then you can hold the dealership liable for this failed promise.
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